This product may, for hygienic reasons only be returned under the following conditions. You are curious about your rights as a customer of the Dutch-Headshop when it comes to returning a product? Have a look at our general terms and conditions.
Vaporizers & Accessories
Only unused vaporizers can be returned. With this, we understand no herbs, weed or other substances have been used. The mouthpiece should not have been in your mouth.
You can inspect every vaporizer. With inspecting, we understand that you can remove the vaporizer from the packaging, hold it, charge it, and turn it on. But: without herbs or actually putting it on your mouth.
Weed pipes, Bongs & Accessories
Also for weed pipes, water pipes and related accessories, we only accept unused products as return. You may take the product in your hand, but you may not have put herbs, weed or extracts in the weed pipe or water pipe. Also, for hygienic reasons, you cannot return a bong or weed pipe you already put on your mouth.
You may inspect a grinder, but without crumbling herbs or weed. You can return unused grinders if you don't like it.
We can also accept e-cigarettes and pen vaporizers as return when it never contained any e-liquid. For hygienic reasons, you cannot return an e-cigarette you have already put on your mouth.
Glassware & Storage (Cannolator, measuring cups, pipette bottles, etc.)
In case the glassware is clean and hygienic, you can return your order. For pipette bottles, only unused items can be returned. To return your product, traces of use in glassware are not permitted.
Making hash (Ice-O-Lator, etc.)
Check out your order properly before you start making hash. Unfortunately, you cannot return products that have already been used to make hash.