Delivery & Pick-up

 

Within the Netherlands Postnl has a delivery time of 1 to 2 business days. For Belgium, Germany, France and the UK the delivery time is 2 to 3 business days. For other countries in Europe the shipping time is 4-5 working days.
We do not ship products outside of Europe.
Orders will be shipped after the payment is received.

After having ordered a product with us, you’ll be kept informed about the status of your order. Each time the status changes you’ll receive an e-mail.

Depending on the weight and the size of the products, the order is shipped in an envelope or package.

You can revise in the shopping cart and your account whether you will receive an envelope or package. (You can see this in the shopping cart below the products. There is a photo shown with an envelope or box.)

Orders are processed after payment according to the following time tables by our warehouse (You will receive an automatic email that might end up in the undesired email folder (spam) of your e-mail program).

Envelope
-Monday till Friday 9:00 - 15:30 hours

Package
-Monday till Friday 9:00 - 21:00 hours
-Saturday 12:00 - 16:00 hours

The shipment of the order takes places at the following times:

Envelope
-Monday till Friday 9:00 - 15:30 hours

Package
-Monday till Friday 9:00 - 21:00 hours
-Sunday 21:00 hours

In case you will receive a package you will receive a track and trace code at the end of the evening. This email is possibly received in the undesired mail folder. You did not receive a track and trace code? Then you order was sent as an envelope.

We only ship orders within Europe. Below you will find a detailed list of countries.
In addition, specific products have additional shipping restrictions because these products may not be legal in the country of destination. These restrictions are indicated in their respective products. Additionally, shipping restrictions for products are controlled when specifying the destination of your package.

We only ship orders to the following countries:


Austria, Belgium, Bosnia and Herzegowina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia (Slovak Republic), Slovenia, Spain, Sweden, Switzerland, United Kingdom.

We cannot send products with COD to customers outside of the Netherlands.

Shipping costs

Free shipping to the UK for orders over 100 Euro.

The Netherlands
Free shipping on every order.
Germany and Belgium
Orders over 45 Euro Free shipping
Up to 50 gr. € 2,78
Up to 100 gr. € 4,17
From 100 gr. € 4,95
Europe Zone 1*
Orders over 75 Euro Free shipping
Up to 50 gr. € 2,78
Up to 100 gr. € 4,17
From 100 gr. € 7,95
Europe Zone 2**
Orders over 75 Euro Free shipping
Up to 50 gr. € 2,78
Up to 100 gr. € 4,17
From 100 gr. € 8,95
Europe Zone 3***
Orders over 100 Euro Free shipping
Up to 50 gr. € 2,78
Up to 100 gr. € 4,17
From 100 gr. € 9,95

* Europe Zone 1

France, Austria, Spain and Luxembourg

** Europe Zone 2

Denmark, Sweden, Finland, Ireland, Poland, Portugal, Slovenia, Czech Republic, Hungary, Slovakia

*** Europe Zone 3

Bulgaria, Bosnia and Herzegovina, Switzerland, Cyprus, Estonia, Latvia, Lithuania, Malta, Norway, Romania, Italy, Croatia, Greece, United Kingdom